Boost customer experience with Generative AI
Enjoy the benefits of reliable automation that cuts costs and increases customer loyalty and satisfaction. Engage Generative AI Agents to accurately and effectively manage customer inquiries, with unmatched personalized support 24/7.
No-code Platform to easily design Generative AI Agents
Backed by an intuitive no-code toolset, the helvia.ai Platform enables you to easily design, create and manage brilliant Generative AI Agents with the power of cutting edge Language AI Technology.
Deploy AI Chatbots in any messaging channel
Create personalized chatbots that integrate with popular messaging apps, mobile apps, and websites for seamless interactions on your customers' preferred channels. Easily connect and engage with Microsoft Teams deep integration and consumer chat platform support.
Extensible with built-in and custom integrations
Meet your unique business needs with seamless integrations with all major CRM platforms, allowing you to streamline your customer data management and improve your overall customer experience.
Get actionable insights from powerful analytics
Access real-time data and insightful reports on customer interactions, track user behavior and preferences, and optimize your chatbot's performance. Maximize the productivity of your support team with AI-powered analytics.
Built for enterprises
- Single-sign-on (SSO) with Microsoft & Google
- Granular role-based access-control
- Rich media library
- Detailed audit logs
- Bot uptime monitoring
- Automated Backups
- Integration APIs
Empower human support agents
Helvia.ai offers a complete solution that accelerates your support team's productivity. With built-in CRM, Knowledge Base, Live Chat, Audio and Video Calls, your agents gain superpowers to excel in their roles.
Helvia.ai LiveChat
Interact with your customers seamlessly, via any messaging platform through messaging, audio & video calls.
- Web, Mobile and MS Teams apps for support agents
- Canned responses for time saving and consistent communication
- Integration with any CRM
- Fully integratable with customized webhooks
- Actionable analytics insights
Knowledge Base
Improve the efficiency of your support team with a lean, searchable database of articles, FAQs, and other helpful resources, backed with semantic search and Language AI. Benefit from a centralized information repository that enables easy management and consistency, improving the team's efficiency and enhancing customer satisfaction.
CRM
Easily manage and access crucial customer information, including their contact details and preferred channels, for efficient and personalized support.