Artificial Intelligence (AI) is actively transforming the way businesses operate today. From streamlining customer interactions to enhancing internal workflows, AI-powered assistants are at the forefront of this change. In a recent interview on Naftemporiki TV, Stavros Vassos, Co-Founder and CEO of helvia.ai, shared insights on how the company is driving this transformation and what the future holds for AI in businesses.

Can AI assistants help in decision making?

The answer is yes, and it's all thanks to the new possibilities of artificial intelligence. While it may seem a bit daunting at first, the difference we see now is in the quality and extent of the assistance. In the past, a digital assistant could only give us a directed answer or guide us to a specific source of information. However, now it's becoming more flexible and can cover even non-standardized topics, all while answering in the way we want it to.

One practical way this technology is aiding businesses is by allowing us to track the progress of our company through graphs and numbers. We can ask our AI assistant to create a graph for us on the spot or even take a few steps further. The predictions of the future with AI may be uncertain, but the last few years have shown an increase in the efficiency of AI in the digital world.

Greek innovation on the global stage 

Greece is very optimistic about its tech talent! Companies such as helvia.ai have made significant strides in the global market, proving that Greek companies can compete with the best, even in fast-moving sectors such as AI. It's worth noting that although Greece isn't one of the first countries to embrace new technologies, both in the private and public sectors, the potential of people, especially in research and technology, is very high. This enables technology companies to grow, and attract international customers.

How to keep up with the constant evolution of AI

As a company implementing and developing AI solutions, helvia.ai finds the rapid pace of progress refreshing. To keep up with this pace, we are constantly integrating and bringing new things to the table. However, for companies looking to adopt AI, it can be a challenge. With the current hype and trend, it can be difficult to understand what is right for your business and even how to ask the right questions. Additionally, it's hard to keep up with the technical details that are vital when explaining the differences between solutions. It's like trying to find the diameter of a pipe when buying a car.

Do companies in Greece keep up with the pace of AI adoption?

The pandemic has accelerated digitalization and forced a second wave of digital transformation, including the adoption of AI. In the past, falling behind was a risk for not undergoing a digital transformation. Now, falling behind is a risk for not implementing new techniques that require a digital transformation. This acceleration is creating a differentiation between those who are keeping pace and those who are falling behind.

What the future of AI holds

Despite the rapid progress we have witnessed so far, we have not yet seen the full potential of these developments. The speed of progress has been so great that we have been unable to predict the extent of its impact.

While we cannot say for sure what the next few years will bring, we do know that there is still much to be done to fully integrate and utilize the existing advancements in AI. Therefore, even though we may not see developments as significant as those we have witnessed so far, we still have a long way to go to productize and facilitate the adoption of the existing powers of AI.

We’d like to thank Naftemporiki TV for hosting us once again. The full interview is available in Greek here