Helvia.ai Powers the New AI Agent of ERGANI

Loukia Tsagkli -

We are proud to announce that Helvia.ai is joining forces with our long-standing partner 01 Solutions Hellas, following their award of the national project to upgrade ERGANI, the Ministry of Labor’s core information system.

As a subcontractor in this landmark initiative, Helvia.ai will design and deliver the new Generative AI-powered Digital Assistant (AI Agent) for ERGANI—bringing advanced conversational AI into one of Greece’s most critical public digital platforms.

AI at the Heart of Everyday Employment Services

ERGANI plays a vital role in the daily functioning of the labor market, supporting:

  • 2.2 million employees
  • 600,000 businesses
  • 5,500 public officials

Every day, the platform enables essential employment processes, including hiring, work schedules, overtime management, and leave declarations. With the introduction of an AI Agent, ERGANI takes a major step forward in accessibility, usability, and efficiency.

Our Mission: Simpler Access, Smarter Interactions

At Helvia.ai, our role is clear: to embed cutting-edge Generative AI and conversational technology into the daily interactions of millions of users.

The ERGANI AI Agent will:

  • Simplify access to complex information
  • Reduce friction in administrative processes
  • Provide reliable, human-like assistance at scale

By transforming how users interact with complex labor processes, we aim to make public digital services more accessible, efficient, and human-centered.

Shaping the Future of Public Digital Services

Contributing to ERGANI’s evolution is both an honor and a responsibility. This project represents a meaningful step forward in the digital transformation of the labor market, and we’re proud to help shape the future of public-sector AI at national scale.

We look forward to helping shape the next generation of digital public services—where AI works quietly in the background, empowering better outcomes for everyone.